Welcome to Vail, North America's Premier International Mountain Resort Community

Random Acts of Kindness

RAKWelcome to Vail
Random Acts of Kindness -
It’s What We Do!

On any given day, you can find us most anywhere - driving buses, plowing the streets, collecting recyclables, stringing lights, hosting art tours, hanging banners, assisting at the parking structures – and so much more to make your experience magical. As employees of the Town of Vail, we love what we do. And, if we can make your day a little brighter, we’ve done our job.

 

Enjoy a hot drink compliments of all of us at the Town of Vail!

Present your Random Act of Kindness card by April 17 to redeem for your choice of 1 free coffee or hot chocolate as offered at the participating outlets below. Drink details vary per store as follows:

 

Vail Village:

  • Loaded Joe's - good for a 12 ounce regular coffee or a 12 ounce hot chocolate

  • Yeti's Grind - good for a 12 ounce regular coffee or a 12 ounce hot chocolate, or 50% off any specialty beverage of any size

  • Starbucks - good for a 12 ounce regular coffee or a 12 ounce hot chocolate
    Also, get 20% off on any additional purchase when redeeming your RAK card!

 

Lionshead Village:

  • French Deli (Les Delices de France) - good for a 16 ounce regular coffee or a 12 ounce hot chocolate

  • Haagen-Dazs - good for a 12 ounce coffee, 12 ounce hot chocolate or 12 ounce apple cider

  • Starbucks - good for a 12 ounce regular coffee or a 12 ounce hot chocolate
    Also, get 20% off on any additional purchase when redeeming your RAK card!

 

West Vail

 

Treat yourself, or pay it forward with a smile.
And, take time to share your impressions of a job well done by using the customer service form below.  

Contact Info

Suzanne Silverthorn
Director of Communications


 

 

Vail Random Acts of Kindness Coffee Shop Participants

Customer Service Employee Rewards Form

We want everyone to love Vail the way we do. And we’re going out of our way to make it possible with a continued emphasis on customer service and guest relations.

To help us raise the bar, we’re asking for your help. If you notice a Vail employee doing something extraordinary to make a person’s day even better, please tell us about it and nominate that person for our weekly recognition program.

Employee Information

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Extraordinary Service Info